How does Generation Z really feel about artificial intelligence? This young group, born between the late 1990s and early 2010s, has mixed feelings about AI. They’re growing up with tech all around them, and many use AI tools every day. In fact, 70% of Gen Z regularly use generative AI, especially for school, with 61% tapping into it for learning.
Generation Z, born between the late 1990s and early 2010s, has mixed feelings about AI despite 70% using it regularly for daily tasks.
But using AI doesn’t mean they fully trust it. Only 52% feel confident in AI to help them make good choices, showing a clear gap between usage and trust. Additionally, concerns about AI perpetuating biases remain a significant issue for many in this generation.
A surprising number of Gen Z think AI might be more than just a tool. About 25% believe AI is already conscious or sentient, meaning they think it can think or feel on its own. Even more, 52%, expect AI to become sentient in the future. This belief shows how they see AI’s potential growing fast. It’s a big shift in how young people view machines, mixing curiosity with a bit of worry about what AI could become. Interestingly, a significant portion of Gen Z even shows politeness towards AI, often using “please” and “thank you” when interacting with chatbots.
Despite their interest, Gen Z isn’t all in on AI. Many prefer human-made content over stuff created by machines. Around 55% of those aged 16 to 24 like human-written work better, and 62% want brands to keep things real instead of using polished AI material.
They also trust brands more—84% do—when real customers are shown in ads. This push for authenticity makes them question AI content that feels fake or impersonal. Additionally, successful platforms like Spotify use AI to create personalized user experiences, which resonates well with Gen Z and boosts engagement.
Gen Z’s feelings about AI also show in their skepticism. While 29% are doubtful about AI tech, only 20% are excited about its growth. They wonder about AI’s limits and impacts, even as they keep using it. Compare this to Millennials, who show a bit more excitement but similar doubts.
In the end, Gen Z is curious yet cautious about AI. They’re adopting it for education and daily tasks, but they’re not ready to fully embrace it. As AI keeps advancing, this generation’s views on machine sentience and trust will likely keep evolving, shaping how they interact with tech in the future.